When you run an auto glass shop, staying well connected to your customers is a must. Getting customer communication right, can increase your sales, result in happier customers, and turn that goodwill into great marketing for your business. We've put together this infographic to show you three major ways you can better connect with your customers and how these strategies can help your bottom line.
Recently, we got a call from one of our customers that were in a hell of a bind. They had lost access to all of their data, their software, and their entire system was unusable. They were locked out of everything by what's know as Ransomware, which has started to hit a lot of shops in the glass industry.
It's an incredibly common scenario, you have some great people that work for you, they provide the best service, and they have the trust of your business, your employees, and your customers, then all of a sudden they are out the door.
In version 7 of GlasPacLX, we released a new feature for flat glass shops called "Shapes." This new feature improves speed and accuracy of calculating estimates for fenestration jobs with complex glass shapes
Keeping your margins in check is one the most critical aspects of running any business, you don't turn a profit if your costs outweigh your revenue. With auto glass replacement and the increasing competitiveness when it comes to price, your margins and profit are in constant jeopardy.
If you are unable to charge more for your services to increase your margins, you need to focus on reducing your costs. One of the best ways to do that is to reduce the amount you pay for your glass. We've put together several winning strategies for getting a lower price from your auto glass supplier.
GlasPacLX's reporting suite is designed to help you know absolutely everything about your business, with over 150 custom reports.